Fincastle Auto Repair

1092 reviews
(540) 266-1601
5

Great shop! Great service! Thanks!

5

Had starting issues. They diagnosed a bad starter a year ago and replaced the starter with a warranty. I called and they worked it in the next day. Diagnosed starter as bad and was replaced in less than four hours at no charge. Very apologetic for my misfortune. Kudos, I couldn't ask for better treatment.

5

Very clean shop and waiting area. I will definitely use them again.

Thank you for the glowing review, Mark! We're delighted to hear that you had such a positive experience at our shop. It's our goal to provide a clean and comfortable environment for our customers. We appreciate your business and look forward to serving you again in the future!

- Fincastle Automotive
5

As always a pleasant experience!

Thank you, Gary! We're thrilled to hear that your experience was pleasant. We will always strive to provide top-notch service. Hope to see you again soon!

- Fincastle Automotive
5

Thank you Timothy for your excellent rating! We are thrilled to hear that you had a great experience with us. We strive to provide top-notch service to all of our customers, and we are glad that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.

- Fincastle Automotive
5

Work was done neatly and finished on time. Staff is friendly and efficient.

Thank you Nancy for taking the time to leave us a review here at our company! We are so pleased to hear that you were satisfied with your experience. It's always our goal to provide exceptional service, and we're glad we met your expectations. We hope to see you again!

- Fincastle Automotive
5

They take very good care of my Ford F150. Very honest and trustworthy garage.

Thank you, Marion, for your kind words about our garage! We're thrilled to hear that you trust us with your Ford F150 and that we provide the care it deserves. Taking care of our customers and their vehicles is our top priority. We look forward to serving you again in the future.

- Fincastle Automotive
5

Manager Will is excellent. He explained things completely and was very kind. Their place is the cleanest mechanical shop we’ve ever seen! We also appreciated the loaner vehicle. The mechanics are extremely thorough and gave us a good overview of the work they recommended and potential problems or future repairs that we might need…forewarned is forearmed 👌

Thank you for your kind words, Peggy! It's great to hear that you had a positive experience with our manager, Will, and enjoyed our clean facility. We take pride in providing thorough service and clear recommendations. Your feedback means a lot to us!

- Fincastle Automotive
5

Went in for an oil change on vehicle that is new to me and was advised of what I should do on next oil change based on curtousy review they do every time. Fully explained why recommend and gave estimate of cost so I can budget now and not be surprised when it must be done. Highly recommend them for quality and honest service

Thank you, Matthew! We appreciate your recommendation and we're glad you had a positive experience with us. We believe in providing transparent and honest service to help our customers plan for future maintenance needs. If there's anything else we can assist you with, please don't hesitate to reach out.

- Fincastle Automotive
5

Awsome service

Thank you for your 5-star review, Carl and Nancy! We are thrilled to hear that you found our service awesome. We strive to provide exceptional experiences to all our customers. If there is anything else we can do to make your experience even better, please let us know.

- Fincastle Automotive
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Fincastle Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fincastle Automotive (540) 473-3434 if you have any issues in accessing any area of our website.