5

As always, the personal approach to the service I receive at Fincastle Automotive is greatly appreciated. "Personal approach" for me is the scheduling of my appointment to allow me access to a loaner vehicle for the day, the effort given to explain the need for replacement vs. resurfacing (as in my brakes), the accuracy of the price quote in relation to the completed job (barring any unforeseen work), and the use of technology to remind me of my appointment/send me my vehicle checkup report, etc. The helpful and caring attitude, as well as the interest in their customers is a nice feeling is this busy hectic world we function within!

5

Great service. Clean facility. Pleasant staff.

5

Always very professional. Very nice to do business with.

5

Everyone there is very knowledgeable and very friendly. They have a great team and you can trust them with your vechile. They will not steer you wrong.

5

4

They do great work and friendly staff

5

Great service!

5

They was so sweet, nice and so honest about everything and I would not go anywhere else but to them. If you need your vehicle fixed please take my advice and take it there. Thank y'all so much for taking the time and care for my vehicle and for me.

5

First class service, honesty and pleasure to deal with. Next to your house the vehicle is one of the most important investments you will make and when you need work done or service done you want to have confidence and security that the work will be done professional and honestly. You will not find a better place than this to take your vehicle for repairs/general service.

5

Good work, good work ethic, prompt services. Great experience. I would recommend this business.

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