5

I am grateful for the use of the clean loaner car. I also appreciate the personable service and special attention to maintenance needs of the vehicle.

Thank you, Sally! Ensuring a positive experience is what we strive for. Your satisfaction is our top priority, and we are thrilled to hear about your positive experience at our establishment. We look forward to serving you again soon!

- Fincastle Automotive
5

Highly recommend Fincastle Automotive! The staff is very professional, knowledgeable, and they go above and beyond. I was sent pictures of what was wrong with my vehicle and they explained everything thoroughly. I really enjoyed my experience and will be back!

Thank you, Jessica! It's fantastic to hear that our team provided top-notch service and exceeded your expectations. We're delighted that you had a positive experience at Fincastle Automotive, and we look forward to serving you again in the future!

- Fincastle Automotive
5

Would highly recommend!! Highly professional and knowledgeable!!

Thank you, Monica, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. We aim to provide the highest level of professionalism and expertise to all of our customers. Thank you for recommending us, and we look forward to serving you again in the future!

- Fincastle Automotive
5

This shop is always on top of things! Advises of needed repairs and works through any concerns one may have when repair decisions are needed.

Thank you, Kelvin, for your fantastic feedback! We're thrilled to hear that you appreciate our comprehensive approach to customer service. At our shop, our top priority is making sure you feel confident in the repair decisions. We look forward to serving you again soon!

- Fincastle Automotive
5

5

Once again, from the first phone call- to make an appointment, to pulling out with a fresh oil change, the process was flawless and quite enjoyable!! I recommend them to everyone !!!

Thank you, Terri, for your outstanding review! We're thrilled to hear that your experience with us was flawless and enjoyable from start to finish. We strive to provide top-notch service to all of our customers, and recommendations like yours mean the world to us. We look forward to serving you again in the future!

- Fincastle Automotive
5

Professional, caring, orderly!

Thank you for the wonderful review, Israel! We are thrilled to hear that our team provided you with a professional and caring service. We strive to ensure that our processes are orderly and efficient. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Fincastle Automotive
5

Thank you, Katie, for your 5-star rating! It's wonderful to hear that you had a positive experience with us. We strive to provide excellent service to all our customers, and we're thrilled that we hit the mark for you. If you have any further feedback or questions, please don't hesitate to reach out.

- Fincastle Automotive
5

The staff and employees were very friendly and courteous. Their professionalism was very unique and appreciated. Ive never encountered after maintenance reports like I received from them. They had hard copies and pics of all their work done on my vehicle and verbally explained them to me - very impressive! I actually watched the inspection on my vehicle and never have I witnessed the extent of professionalism on each check of the vehicle along with pictures. Really impressive and a job well done !

Dear Dave, thank you for the fantastic review! We're delighted to hear that you had such a positive experience with our team. It's great to know that our dedication to professionalism and transparency made a lasting impression. We appreciate your kind words and look forward to providing the same exceptional service on your next visit.

- Fincastle Automotive
5

Thank you for your 5-star review, David! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Fincastle Automotive
Fincastle Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fincastle Automotive (540) 473-3434 if you have any issues in accessing any area of our website.