Fincastle Auto Repair

1138 reviews
(540) 266-1601
5

They got me in on short notice during Thanksgiving giving week. Took care of my needs promptly. Very responsive and good folks.

Thank you for taking the time to leave us such a wonderful review, William! We are thrilled to hear that we were able to take care of your needs promptly during the busy Thanksgiving week. Our team takes pride in providing excellent service and being responsive to our customers' needs. If you have any further questions or require our assistance, please do not hesitate to reach out.

- Fincastle Automotive
5

THESE GUYS ARE JUST THE BEST! NEVER WORRY THAT MY CAR IS GETTING THE VERY BEST ,PROFESSIONAL CARE AND I CAN GET A NICE LONER VEHICLE WHEN I NEED ONE. GOOD SERVICE AT A VERY COMPETITIVE PRICE.....WHAT MORE CAN I ASK? I WILL CONTINUE TO USE FINCASTLE AUTOMOTIVE....AND HIGHLY RECOMMEND TO OTHERS IN NEED OF QUALITY CAR CARE. RANDALL AND WILL AND ALL THE MECHANICS ARE A PLEASURE TO WORK WITH.

Thank you Dick for the glowing review! We're thrilled to know that you had such a wonderful experience with us. Our team here at Fincastle Automotive is dedicated to providing top-notch service and we take pride in our competitive pricing. We appreciate your recommendation and look forward to serving you and your car in the future!

- Fincastle Automotive
5

Great work and on time! Great price. Thanks!

Thank you for the fantastic review, David! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, so it's always wonderful to know when we hit the mark. We look forward to serving you again in the future!

- Fincastle Automotive
5

These guys are good. Efficient and very courteous.

Thank you Sean for your amazing feedback! We strive to provide top-notch service with a smile! See you next time!

- Fincastle Automotive
5

I am grateful for the use of the clean loaner car. I also appreciate the personable service and special attention to maintenance needs of the vehicle.

Thank you, Sally! Ensuring a positive experience is what we strive for. Your satisfaction is our top priority, and we are thrilled to hear about your positive experience at our establishment. We look forward to serving you again soon!

- Fincastle Automotive
5

Highly recommend Fincastle Automotive! The staff is very professional, knowledgeable, and they go above and beyond. I was sent pictures of what was wrong with my vehicle and they explained everything thoroughly. I really enjoyed my experience and will be back!

Thank you, Jessica! It's fantastic to hear that our team provided top-notch service and exceeded your expectations. We're delighted that you had a positive experience at Fincastle Automotive, and we look forward to serving you again in the future!

- Fincastle Automotive
5

Was traveling through Virginia when my car broke down and Fincastle Automative took me in and made me feel at home. They were attentive and actually cared about helping me. I had three more hours of driving, and they gave me a loaner to finish my drive. I couldn’t be more appreciative to have found this place.

Hi Emmie, we are truly sorry about the tight-spot you found yourself in when you experienced a break-down on your trip! I'm glad that we were able to help you reach your destination and check out repair options for your SUV! Best wishes in the next few weeks as you continue to navigate life's twists and turns.

- Fincastle Automotive
5

Would highly recommend!! Highly professional and knowledgeable!!

Thank you, Monica, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. We aim to provide the highest level of professionalism and expertise to all of our customers. Thank you for recommending us, and we look forward to serving you again in the future!

- Fincastle Automotive
5

This shop is always on top of things! Advises of needed repairs and works through any concerns one may have when repair decisions are needed.

Thank you, Kelvin, for your fantastic feedback! We're thrilled to hear that you appreciate our comprehensive approach to customer service. At our shop, our top priority is making sure you feel confident in the repair decisions. We look forward to serving you again soon!

- Fincastle Automotive
5

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