Friendly and thorough! Great communication
I don’t normally give a 5 star rating but, the folks at Fincastle Automotive did a great job working with my warranty company and getting my problem resolved in a timely fashion. The shop is clean and efficient as well as technicians being ASE Certified. The loaner car program worked well and vehicles were clean and reliable. I will recommend them to others for a good quality repair. You get what you pay for!
Best place on Botetourt to have a vehicle serviced or repaired. These guys do a great job!!
As always, Fincastle Automotive delivered excellent customer service to me and excellent repairs to my vehicle. Down time was held to a minimum. Pricing is just and fair, more affordable than going back to the dealer. Thanks!
They provide timely and wonderful service. You can feel confident when you leave their garage.
Got my 05 corolla in quickly and fixed my issues. They take the necessary steps. The biggest is them telling me how better take care of my vehicle down the road instead of most places and just giving me my bill and on my way. They go above and beyond.
Treat you just like family!
We are new customers to this business. We are so impressed with the thorough way our cars are checked over. Not only is the current problem resolved, but we know what needs to be done next. We appreciate the prompt and professional way our needs are addressed. THANK YOU!! Mike and Diane
They do great work and stand behind it.
Fincastle Automotive mechanics did a Great Job on my vehicle BMW 328i with reliable and excellent service. The mechanic takes time to explain the vehicles mechanical problem and worked with me the customer until my vehicle runs properly. This business as a certified business is reliable and excellent in service.