5

Straightforward friendly service

5

Absolutely amazing automotive shop, I first learned about them because my boyfriend uses them for all of his repairs. I just took my car there and they gave me a complete list of everything that was wrong detailing it from what I could wait on and what was urgent. Even some of the urgent stuff they were able to give me a timeframe of when I needed to get it done. They worked with me within my budget and understood that, especially during the holidays, times are tough. Everyone there is pleasant to speak with, and they even give you a free loaner vehicle when your car is in the shop! I can’t rave enough about this place, I can’t wait to finish all the other repairs on my vehicle, but as of right now everything is drivable. I’m telling you, so many other car shops have completely overcharged me in the past and took advantage of me because I am a female, and I have very limited knowledge of my vehicle, but the shop will take care of you, and make sure everything is all taken care of as far as your car goes!

5

Always polite and professional. I like the app they use to obtain my approval for services.

5

Job well done and fairly priced!

5

Excellent service! I will keep coming back for my vehicle service. A business you can trust.

5

Very pleasant folks, nice waiting area & thorough check for the leak in my tire. Also very reasonable price!

5

Great job and friendly service.

5

Fast and great service. I would recommend to anyone needing repairs or services

5

Always trust the quality work at their shop and the Christian atmosphere there. God Bless Their business.

5

I have a 1990 Mazda Miata that was due for annual inspection. I initially took it to a competitor for the work but they refused service. I brought my car to Fincastle and immediately there was a difference. ASE certified mechanic for one, not some shade tree wannabe who guessed at the problem. I was explained the diagnostic process and their methodologies and was very impressed and gained complete confidence in their business. Fincastle Automotive diagnosed my issue, found the parts needed to resolve the issues and all for very reasonable rates. I am delighted at the resolution and will be servicing my automobiles there from now on.

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