Fincastle Auto Repair

934 reviews
(540) 266-1601
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5

Great service as usual.

5

These fellas are on point! Even give you a courtesy car when you have to leave yours there for an all day event.

Thank you for the kind words. Our Courtesy cars are popular!

- Fincastle Automotive
5

Nice people, good job!

Thanks for taking the time to tell us about your visit!

- Fincastle Automotive
5

In for inspection and service. These guys are the best. Free courtesy inspection to identify problems. And they work neat. No grease or oil stains in car.

Thank you Mike. Keeping a clean work environment is high on our list of goals.

- Fincastle Automotive
5

Five stars say enough. I would not hesitate to go back.

Thank you Sir. It was a pleasure to work for you.

- Fincastle Automotive
5

Always I'm scheduled in as soon as possible and they give me an immediate and thorough review of what's needed and set up a time to take care of it. Kay Remein Fincastle VA

5

Fincastle automotive is a very honest and reliable automotive repair facility. We had some work done previously which had a failure and they went out of their way to make the repairs at no charge. This speaks volumes on their Customer Service. Thank you Randall and Fincastle Automotive for the outstanding service! We will be back!

Thanks for taking time to share about your experience! We greatly appreciate that you informed us about the error and gave us opportunity to correct it. Although we are human, we seek to learn from every mistake to become better tomorrow than we were yesterday. Wishing you and yours safe travels and peace of mind as you ride. We look forward to serving you again in the future.

- Fincastle Automotive
5

Fincastle automotive is a very honest and reliable automotive repair facility. We had some work done previously which had a failure and they went out of their way to make the repairs at no charge. This speaks volumes on their Customer Service. Thank you Randall and Fincastle Automotive for the outstanding service! We will be back!

5

I have been taking my vehicles to Fincastle Auto since they opened. I cannot say enough great things about them.

5

As always, the personal approach to the service I receive at Fincastle Automotive is greatly appreciated. "Personal approach" for me is the scheduling of my appointment to allow me access to a loaner vehicle for the day, the effort given to explain the need for replacement vs. resurfacing (as in my brakes), the accuracy of the price quote in relation to the completed job (barring any unforeseen work), and the use of technology to remind me of my appointment/send me my vehicle checkup report, etc. The helpful and caring attitude, as well as the interest in their customers is a nice feeling is this busy hectic world we function within!

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